About This Policy
Dr. James Bartalotta is the sole trader operating as Dr. James B, an Australian registered sole trading business.
3/23 Louis Street, Airport West, VIC 3042, Australia
In this Policy, "Personal Information" refers to information (either in isolation or in combination with other information) that may identify you directly or indirectly.
To provide our services to you, such as responding to an enquiry, booking an appointment or diagnosing a dental treatment, we may collect personal information. The personal information you are asked to provide, and the reasons you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
We may collect personal information that you provide to us when you:
Visit our website
Fill in a form on our website
Correspond with us directly by phone, email or by post
Visit or interact with us on our social media platforms such as Instagram or Facebook
Information collected may include, but is not limited to, your name, your email address, your date of birth, your gender, your contact numbers, your postal address, your dental records, your medical history, your X-rays, and other relevant material applicable to your treatment.
If you choose to contact us directly we may receive additional information about you such as the contents of the message, attachments/photos, and any other personal or sensitive information you choose to provide.
You have the right to decline providing Dr. James B your personal information, however in doing so some services may become unavailable (such as responding to your enquiries or booking appointments).
We automatically collect through our Site and Services, information that is often not personally identifiable, such as the website from which our visitors came to our Site, IP address, browser type and other information relating to the device through which they access the Site.
Amendment of your Personal Information
You may request to access your personal information at any time. We encourage you to contact us to keep your Personal Information up to date.
Personal information collected by us will only be used and disclosed for the purpose it was collected.
Dr. James B may use your information to:
Provide you with our services
Provide, operate, and maintain our website
Easily navigate relevant information and facilities tailored to your needs
Generating clientele base of Dr. James B website visitors
Understand user needs and optimise our services and experiences
Providing you with updates
Emailing you advertisements if you have subscribed to our mailing list
While we endeavour to protect our systems, website, operations and information against unauthorised access, due to the inherent nature of the Internet as an open global communications platform, we cannot guarantee that information, during transmission or while being stored in our systems, will be safe from intrusions from others, such as hackers. Transmission of personal information is at your own risk and discretion.
Personal Information may be stored electronically through third party data centres, or physical storage at our practice location.
If we no longer require the use of your personal information, we will take reasonable steps to destroy or permanently de-identify it.
We may send you direct marketing emails and information about products and services we consider may be of interest to you. These communications will only be sent via email and in accordance to with applicable marketing laws, as you consented to upon registering for our services. If, at any time, you would like to stop receiving these promotional emails, you may un-subscribe following the opt-out instructions contained in any such email. We do not provide your personal information to other organisations for the purpose of direct marketing.
How to contact us
If you have any questions or complaints about privacy, you can reach us via email at:
If you are not satisfied with our response you are entitled to contact the Office of the Australian Information Commissioner, by phoning 1300 363 992.